In accordance with the General Data Protection Regulation (GDPR) we set out the legal basis on which personal data is processed.
Processing on the legal basis of ‘legitimate interests’ (Article 6.1(f) of the GDPR)
In simple terms the legal basis of ‘legitimate interests’ means that the processing is necessary to provide the services Retrofit Products Ltd provides as a Manufacturer and supplier of Door Entry and associated accessories to UK based whole sales and installers.
We may collect and keep a record of personal data about you from our telephone calls and emails and communications. When you contact us, you may be required to provide certain information such as your name, company name, telephone number and email address. We may also ask you for additional information such as your mobile phone number, address, or credit card details as required under the circumstances. Please let us know if any of your personal data changes or is inaccurate so that we may keep our records up-to-date.
We may use the personal data we collect from you in various ways, including to:
Your personal data may be shared with a third party under events that for example might include:
We do not share your personal data with any third parties for any marketing purpose.
We use email monitoring and blocking software via a third party. Emails sent to us, including attachments, may be monitored and used by us and our third party for monitoring compliance and managing security in line with our policies.
We produce our own e-newsletters/e-shots and send these via a specialised third party email marketing platform. We use their tools and industry standard statistical tools around email opening and clicks to help us monitor and improve on our e- newsletters/shots.